Arrival and departureOn the day of arrival, the suites are available from approx. 3.00 p.m. onwards. If you arrive later than 18.00 hrs, please let us know. On the day of departure please vacate the suite by 10.00 a.m. at the latest.
Single occupancy of the suite For single occupancy of the suite we charge a surcharge of 70 % of the daily rate.
ReservationA reservation is firmly booked when you have paid a deposit. The deposit can be by postal order, bank transfer or credit card.
Cancellation feesFor cancellations up to 1 month before arrival no cancellation fee will be deducted. For cancellations from 29 to 15 days prior to arrival we charge 30% and from 14 to 3 days 70% of the booked arrangement.
From 2 days before arrival, in case of late arrival or early departure will be charged 100%.
Travel cancellation insuranceTo ensure that you do not have to pay cancellation fees in case of cancellation, we recommend our travel cancellation insurance. We will be happy to provide you with more information on request or when booking.
DetailsServices Hotel QuelleIn the period from 05 March 2023 to 16 June 2023, our sister establishment Hotel Quelle will be closed for renovation work.
Therefore, no additional services can be offered there.